Product tour

See how BookMyBoat connects every step of the reservation journey.

Use this tour to understand how BookMyBoat supports the reservation journey, staff workflow, and day-to-day operating tasks.

Tour format

A guided look at the workflows that power your operation.

BookMyBoat is organized around online reservations, inventory and availability, customer information, digital waivers, online payments and deposits, automated communication, configurable pricing, add-ons, multiple locations, reporting, and seasonal scheduling.

The workflow map below shows how setup, checkout, staff work, guest communication, and reporting connect across the business.

Make it yours: explore BookMyBoat using your real inventory, timing, payment steps, forms, messages, and exception scenarios.

Workflow map

Six connected steps from setup to insight.

01

Configure inventory

Define resources, categories, capacity, locations, durations, buffers, maintenance, seasons, and bookable status.

Inventory management guide
02

Publish availability

Test dates, times, quantities, rates, add-ons, customer requirements, and the point at which a reservation is held or confirmed.

Online reservation guide
03

Collect requirements

Connect guest and participant information, agreements, payment responsibilities, deposit rules, and confirmation details.

Digital waiver guide
04

Prepare operations

Give staff the correct resource, timing, customer status, balance, form, add-on, location, and exception information.

Reminder guide
05

Handle change

Move, cancel, refund, replace, block, communicate, and reconcile without leaving the guest or staff with conflicting records.

Payment workflow guide
06

Track performance

Use consistent definitions for bookings, service dates, utilization, payments, refunds, add-ons, locations, seasons, and exports.

Reporting guide

Capability tour

Move from the guest experience to the operating record.

Reservations and availability

Let guests search availability, choose an option, enter details, pay, accept terms, and receive confirmation while BookMyBoat keeps inventory current.

Payments and deposits

Review processor responsibilities, payment timing, balances, refunds, reconciliation, deposits, and how the operation handles damage-related workflows.

Waivers and agreements

Connect participants, document versions, required fields, signatures, completion status, staff visibility, retention, and replacement to each reservation.

Messages and reminders

Use reservation-based triggers, templates, channels, sender settings, consent, delivery status, changes, cancellations, and staff follow-up to keep guests informed.

Rates, add-ons, and seasons

Organize rates, date boundaries, packages, taxes, fees, add-ons, operating calendars, blackout dates, and existing reservations in one coordinated workflow.

Locations and reporting

Manage location-specific rules, time zones, roles, resource visibility, exports, definitions, permissions, and reconciliation across the operation.

See BookMyBoat in action

Bring your real workflow into the demo.

Your BookMyBoat demo can walk through the guest and staff experience, devices, roles, configuration, provider connections, exception handling, exports, help resources, and administrative controls using scenarios from your operation.

Bring any legal, payment, privacy, accessibility, safety, tax, public-sector, or regulatory requirements into the conversation so your implementation plan reflects the way your business operates.

See how BookMyBoat can transform your reservation workflow.

Bring your inventory, current workflow, and growth goals to a personalized BookMyBoat demo.

Get Started